6

Discussion topic: Don't understand mobile cost

Reply
This message was authored by BarleyRiser This message was authored by: BarleyRiser

Don't understand mobile cost

I'm looking at the Google Pixel 8 with 100Gb of data. £19 + £0 for 24 months. 

It says I can swap the phone after 24 months at no extra cost. Does this mean the phone is never mine? Will this offer last the full 24 months?


Best Answers
This message was authored by caesarome This message was authored by: caesarome Answer

Re: Don't understand mobile cost

Posted by a Superuser, not a Sky employee. Find out more

@BarleyRiser wrote:

Does this mean the phone is never mine? 


A swap means just that in that you swap it for another new phone so it would be returned to Sky. Of course you do not have to do this as it is up to you so if you do not swap it then you continue paying for it then once the last 12 months have been paid off the phone would belong to you so can no longer be returned to Sky as a swap or upgrade.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

View this Answer within the discussion

Reply

All Replies

This message was authored by caesarome This message was authored by: caesarome Answer

Re: Don't understand mobile cost

Posted by a Superuser, not a Sky employee. Find out more

@BarleyRiser wrote:

Does this mean the phone is never mine? 


A swap means just that in that you swap it for another new phone so it would be returned to Sky. Of course you do not have to do this as it is up to you so if you do not swap it then you continue paying for it then once the last 12 months have been paid off the phone would belong to you so can no longer be returned to Sky as a swap or upgrade.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
BarleyRiser
Topic Author
This message was authored by BarleyRiser This message was authored by: BarleyRiser

Re: Don't understand mobile cost

So it's a 36 month deal?

This message was authored by caesarome This message was authored by: caesarome

Re: Don't understand mobile cost

Posted by a Superuser, not a Sky employee. Find out more

That is correct:

 

Swap12 is a 24 month contract where you can swap after 12 months.

Swap24 is a 36 month contract where you can swap after 24 months.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by 63johnw This message was authored by: 63johnw

Re: Don't understand mobile cost

Posted by a Superuser, not a Sky employee. Find out more

Hi @BarleyRiser  check that it's 100 Gig not 100 Meg as i doubt you will get the 100 Gig sim for free. 





If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.
BarleyRiser
Topic Author
This message was authored by BarleyRiser This message was authored by: BarleyRiser

Re: Don't understand mobile cost

Thanks. You're right 100Gb!

A deal that was nearly worth looking at is now totally useless for me.

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Don't understand mobile cost

Posted by a Superuser, not a Sky employee. Find out more

It would be less confusing to advertise the 100Mb SIM as 0.1GB (it's primarily an additional SIM to use piggybank data with an existing account)

 

Swap deals are HP but with the option to take a new deal at a certain point - the idea being that the trade in covers the outstanding credit (subject to condition) and you start again.  (Or don't swap and clear the HP in the last year)

I am just another Sky customer and my views are my own
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion