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Discussion topic: Does not charge when plugged in

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This message was authored by Dbuell This message was authored by: Dbuell

Does not charge when plugged in

Just have a question about my phone when I plug it into the charger it does not charge anymore the light doesn't even come on to indicate that it is charging what can I do

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Does not charge when plugged in

Posted by a Superuser, not a Sky employee. Find out more

@Dbuell 

The obvious question is have you tried another charger in case yours is faulty? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by 63johnw This message was authored by: 63johnw

Re: Does not charge when plugged in

Posted by a Superuser, not a Sky employee. Find out more

Hi @Dbuell also check the charging port on the phone for fluff. 

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I AM NOT A SKY EMPLOYEE

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Dbuell
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This message was authored by Dbuell This message was authored by: Dbuell

Re: Does not charge when plugged in

Yes have tried a few different charger's and different outlets, also took the back off removed battery and everything was clean and looked good, maybe it has something to do with the battery, might need to be replaced... thank you for your help, maybe i need to upgrade..

This message was authored by 63johnw This message was authored by: 63johnw

Re: Does not charge when plugged in

Posted by a Superuser, not a Sky employee. Find out more

What phone do you have @Dbuell  and how old is it ? 

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I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
Dbuell
Topic Author
This message was authored by Dbuell This message was authored by: Dbuell

Re: Does not charge when plugged in

It's the red sky device and I'm sure it's pretty old I'm not sure when I got it 

This message was authored by 63johnw This message was authored by: 63johnw

Re: Does not charge when plugged in

Posted by a Superuser, not a Sky employee. Find out more

If it's that old @Dbuell  then it could have just died, phones don't last forever so you may have to get a new one now. 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
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