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Discussion topic: Do sky do a dongle

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This message was authored by Michellelaw85 This message was authored by: Michellelaw85

Do sky do a dongle

Just looking for some mobile data to use when we go away do sky offer a mobile data dongle ?


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This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987 Answer

Re: Do sky do a dongle

Posted by a Sky employee

We do not offer this option yet unfortunately. 

 

But if you have got a sky mobile with some data stored in your piggybank, you could always tether devices to your mobile and use it as a hotspot and roll data from the piggybank. 

Thanks

Lisa - Sky Tech Team Expert

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This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987 Answer

Re: Do sky do a dongle

Posted by a Sky employee

We do not offer this option yet unfortunately. 

 

But if you have got a sky mobile with some data stored in your piggybank, you could always tether devices to your mobile and use it as a hotspot and roll data from the piggybank. 

Thanks

Lisa - Sky Tech Team Expert
This message was authored by Mazzaw This message was authored by: Mazzaw

Re: Do sky do a dongle

Does a sky sim work in a mobile dongle please 

This message was authored by GD1 This message was authored by: GD1

Re: Do sky do a dongle

Posted by a Superuser, not a Sky employee. Find out more

@Mazzaw  If the dongle is unlocked then there is no reason why it wont.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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This message was authored by 63johnw This message was authored by: 63johnw

Re: Do sky do a dongle

Posted by a Superuser, not a Sky employee. Find out more

Hi @Mazzaw  in addition to what @GD1  has said sometimes you have to manually input the APN settings, they don't always automatically install. 





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This message was authored by Ken This message was authored by: Ken

Re: Do sky do a dongle

Hi, if I use my phone as a hotspot outside the UK can I still use my data or are there extra charges? 
Also, can I connect to my Sky Q whilst outside the UK? 

This message was authored by 63johnw This message was authored by: 63johnw

Re: Do sky do a dongle

Posted by a Superuser, not a Sky employee. Find out more

Hi @Ken  if you are in the EU roaming area you should be able to use your phone as a hotspot and not incur data charges. You can no longer watch sky (you used to be able to use Sky Go) outside of the UK since Brexit. 





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This message was authored by Ken This message was authored by: Ken

Re: Do sky do a dongle

Thanks I’ll give it a try. Shame about the Sky Go, rather mean of Sky given you can't take a break in subscription 

This message was authored by Dooth This message was authored by: Dooth

Re: Do sky do a dongle

1 Year on, and I am afraid to say this is not the case. I was told the same thing with SKY 3 days a go, Received the new sim card and I have tried this and it does not work. I have an unlock dongle from EE (ZTE MF65) and can use it with a data sim from EE, ASDA, TMOBILE but not with SKY. 

 

According to the data I have researched SKY sim card are not meant to be used with anythign but a mobile phone or tablet. It does sometimes say you can use it with a router but not most router I have found have a sim slot except TP link M7350 routers. I have not tried this as at the moment not ready to splash out on another device to find it too does not work.. Stuck and like most feel I have been mis-lead/ mis-sold, a package that can't be used for the purpose it was intented.

 

fustrated in London...

This message was authored by billy2go49 This message was authored by: billy2go49

Re: Do sky do a dongle

I feel like I've been well shafted by Sky. I bought a to-link 4g router to use in my caravan as using my phone as a hotspot was sometimes iffy. The router says plug and play any sim but guess what not with a sky sim. Luckily Curry's gave me a refund so now I've got to try and get sky to cancel the sim contract I took out to use on it. 

This message was authored by roadrunner08 This message was authored by: roadrunner08

Re: Do sky do a dongle

does sky do wifi dongles can anyone tel me 

This message was authored by 63johnw This message was authored by: 63johnw

Re: Do sky do a dongle

Posted by a Superuser, not a Sky employee. Find out more

Hi @roadrunner08  no they don't. 





If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.
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