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Discussion topic: Disgusting customer service!!

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This message was authored by: Chloe9002

Disgusting customer service!!

I've called today in regards to my phone internet not working I'm also experiencing my calls being cut off for no reason I was on the phone for over 10 minutes and barely spoke to the adviser can this be sorted or am I leaving sky as this service is shocking

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This message was authored by: caesarome

Re: Disgusting customer service!!

Posted by a Superuser, not a Sky employee. Find out more

@Chloe9002 

You are just telling other customers here so regarding your issues have you checked to see if there are any issues in your area here:

 

https://www.sky.com/help/servicestatus/mobile

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This message was authored by: Chloe9002

Re: Disgusting customer service!!

I tried that this morning and I also called sky themself and they had me on the phone for over 10 mins and all I did was answer security questions and my signal been bad for months now sky is a joke 

This message was authored by: caesarome

Re: Disgusting customer service!!

Posted by a Superuser, not a Sky employee. Find out more

@Chloe9002 wrote:

I tried that this morning 


And what was the result ?

 

What is actually happening with your phone ?

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