Disgraceful charging £45 for minutes of data roaming

[akeville]

I've been over charged my data whilst in mexico.

I turned on my data for 5 minutes transfer some money from another account. It wiped my data i had. I've checked my account to which is say i had an extra charge of £45. This doesnt seem correct how do i check this?

If it is, safe to say I will be leaving as soon as. Poor service all round anyway.

[GD1]

@akeville  Data roaming charges are clearly laid out here

Mexico (Rest of the world) Data is charged at £2.16 per MB as detailed here

The information is freely available on Skys website, the onus is on you to check prior to travelling to prevent such charges.

[PandJ2020]

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@akeville wrote:

It wiped my data i had.

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When in 'Rest of World' locations you do not have any data allocation.

As noted above, you pay per MEGAbyte.  If you had a £45 spendcap then just 20Mb of data will burn that - which for modern phones will be in a matter of minutes if not seconds.  (Just simple phone chatter that the phone does in the background could easily burn that)

Unfortunately, the charge is likely to be correct - and many other providers charge high rates (without purchasing a roaming add on) too in such locations.  Remember it's the local network that levies the high charges...