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Discussion topic: Device Return

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This message was authored by confused- This message was authored by: confused-

Device Return

Hi,

 

I'm currently waiting on some returns packaging arriving for me to return a phone to Sky. I am within my 14 day cooling off period, and although I know that the contract for the device itself will be cancelled upon receiving it back, will the SIM plan be cancelled too? I no longer want the phone or SIM plan so just want some clarification.Thanks for any help in advance!

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This message was authored by daveNOS This message was authored by: daveNOS

Re: Device Return

Posted by a Superuser, not a Sky employee. Find out more

@confused- The SIM will have to be cancelled aswell, it won't automatically happen when you return the device as the contracts are seperate.

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