0

Discussion topic: Deposit

Reply
Avatar for Saleh42
Level 0 icon
What's this?
This message was authored by: Saleh42

Message posted on ‎21 Oct 2025 01:44 PM

Deposit

Hi I ordered 2 contact u guys took the deposit and cancelled my contract I just want my deposit back 

Report post
Post 1 of 3
245 Views
0 Likes
Reply
Reply

All Replies

Avatar for Daniel0210
Level 16 icon
What's this?
Superuser
This message was authored by: Daniel0210

Message posted on ‎21 Oct 2025 01:48 PM

Re: Deposit

Posted by a Superuser, not a Sky employee. Find out more

@Saleh42 

I think you mean you failed the credit check?

Any upfront payment you’ve made should be refunded after about 14 days but recent posts suggest it’s taking a bit longer in which case you’ll need to contact Sky to chase it up.


▪️ I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Private/Direct Messaging is switched off
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Report post
Post 2 of 3
240 Views
0 Likes
Reply
Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎21 Oct 2025 01:49 PM

Re: Deposit

Posted by a Superuser, not a Sky employee. Find out more

@Saleh42 

You are only talking to other customers but what we can say is this should be refunded to you within 2-3 weeks so if it has been longer than this you will need to call Sky to chase them up about it.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 3 of 3
239 Views
0 Likes
Reply
Reply