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Discussion topic: Deposit

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Avatar for Saleh42
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This message was authored by: Saleh42

Message posted on ‎21 Oct 2025 01:44 PM

Deposit

Hi I ordered 2 contact u guys took the deposit and cancelled my contract I just want my deposit back 

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎21 Oct 2025 01:48 PM

Re: Deposit

Posted by a Superuser, not a Sky employee. Find out more

@Saleh42 

I think you mean you failed the credit check?

Any upfront payment you’ve made should be refunded after about 14 days but recent posts suggest it’s taking a bit longer in which case you’ll need to contact Sky to chase it up.


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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎21 Oct 2025 01:49 PM

Re: Deposit

Posted by a Superuser, not a Sky employee. Find out more

@Saleh42 

You are only talking to other customers but what we can say is this should be refunded to you within 2-3 weeks so if it has been longer than this you will need to call Sky to chase them up about it.

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