Deposit refund

[Ahmad4]

Hey there, I applied for a phone contract one week ago and had paid initial deposit of £74.

After completing credit checks they rejected me to offer a contract.

But I haven't received my refund yet.

Thanks.

[Daniel0210]

@Ahmad4 

Any upfront payment you’ve made should be refunded after about 14 days but recent posts suggest it’s taking a bit longer in which case you’ll need to call Sky to chase it up.