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Discussion topic: Deposit refund

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This message was authored by: Ahmad4

Deposit refund

Hey there, I applied for a phone contract one week ago and had paid initial deposit of £74.

After completing credit checks they rejected me to offer a contract.

But I haven't received my refund yet.

 

Thanks.

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This message was authored by: Daniel0210

Re: Deposit refund

Posted by a Superuser, not a Sky employee. Find out more

@Ahmad4 

Any upfront payment you’ve made should be refunded after about 14 days but recent posts suggest it’s taking a bit longer in which case you’ll need to call Sky to chase it up.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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