I applied for a new contract through sky for a mobile phone. I was denied this contract, but Sky have still taken £175 out of my bank and haven't issued a refund?
Having failed the credit checks any upfront payment you’ve made should be refunded after about 14 days but recent posts suggest it’s taking a bit longer in which case you’ll need to contact Sky to chase it up.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ NOTE: I only provide help on the forum boards and NOT via Direct Messaging ▫️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
