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Discussion topic: Delivery

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Avatar for Katy16
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This message was authored by: Katy16

Message posted on ‎21 Jun 2025 07:22 PM

Delivery

How do I get the parcel number to change a mobile phone delivery?

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Avatar for 63johnw
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Superuser
This message was authored by: 63johnw

Message posted on ‎21 Jun 2025 07:26 PM

Re: Delivery

Posted by a Superuser, not a Sky employee. Find out more

Hi @Katy16  you won't be able to change a delivery. The day before it's due to arrive you will get your tracking details. DPD won't deliver it to anywhere else. 

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎21 Jun 2025 07:27 PM

Re: Delivery

Posted by a Superuser, not a Sky employee. Find out more

@Katy16 
When your order is ready you should get an email from Sky, and then another from the courier (usually DPD) which will have details of your 1 hour delivery time slot.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
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