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Discussion topic: Delivery

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This message was authored by: Unkown2

Delivery

I'm getting told my phone would arrive next week. Now they are changing saying 3 weeks? 

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This message was authored by: Daniel0210

Re: Delivery

Posted by a Superuser, not a Sky employee. Find out more

@Unkown2 
As customers we have no insight into delivery timescales or stock levels.

After credit checks have been completed the most up to date information on your order should become available at:
https://www.sky.com/help/articles/track-sky-order

When your order is ready you should get an email from Sky, and then another from the courier (usually DPD if you’re in the UK) which should have details of your 1 hour delivery time slot.

[For anyone ordering an iPhone 18 model the delays will likely be longer as Apple usually struggle to meet demand after a new product launch.]


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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This message was authored by: Unkown2

Re: Delivery

Just concerned what true and what's false! As i'm getting told one thing and then someone else is saying another 

This message was authored by: Daniel0210

Re: Delivery

Posted by a Superuser, not a Sky employee. Find out more

@Unkown2 

Have you ordered an iPhone 18 by any chance which is discussed in this massive thread?

https://helpforum.sky.com/t5/Sky-Mobile/Apple-iPhone-18-Pro-iPhone-18-Pro-Max-and-iPhone-Duo-on-Sky-... 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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