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Discussion topic: Delivery missed

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16promax
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This message was authored by 16promax This message was authored by: 16promax

Delivery missed

‎13 Nov 2024 09:25 PM

I missed my delivery of 16 Pro max. I contacted dpd they said parcel is went back to sky .so I try to contact sky but it doesn't seem worked. I need to reschedule my delivery. So please help
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caesarome
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This message was authored by caesarome This message was authored by: caesarome

Re: Delivery missed

‎13 Nov 2024 10:05 PM

Posted by a Superuser, not a Sky employee. Find out more

@16promax 

If your iphone was sent back to Sky you will need to get on touch with them as only they can help you with this.

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Hassan246
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This message was authored by Hassan246 This message was authored by: Hassan246

Missed delivery

‎14 Nov 2024 03:27 AM - last edited: ‎14 Nov 2024 10:09 AM by Community Manager

I missed my delivery of 16 Pro max having no # unique tracking ID (removed). I contacted dpd they said parcel is went back to sky .so I try to contact sky but it doesn't seem worked. I have rescheduled my delivery for today. So please help in this matter.

 

Moderator note: Removed personal/identifiable details

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Daniel0210
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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Missed delivery

‎14 Nov 2024 06:06 AM

Posted by a Superuser, not a Sky employee. Find out more
@Hassan246 wrote:

I try to contact sky but it doesn't seem worked

@Hassan246 

Why? What happens when you try to call Sky? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Daniel0210
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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Missed delivery

‎14 Nov 2024 06:12 AM

Posted by a Superuser, not a Sky employee. Find out more

@Hassan246 

Did you originally post using tag name @16promax as the wording in the posts are almost identical? I've merged the two together as the solution was the same as in contact Sky. As you've now stated you've rearranged delivery for today then wait and see if the device arrives. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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