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Discussion topic: Delivery change

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This message was authored by: NiamhDorgan

Delivery change

Hi I placed an order today I put the wrong address, is it possible to change? 

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This message was authored by: caesarome

Re: Delivery change

Posted by a Superuser, not a Sky employee. Find out more

@NiamhDorgan 

The only way to do this is to call Sky and ask them to cancel the update then update your address before placing the order again, doing this will see you credit checked again.

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This message was authored by: NiamhDorgan

Re: Delivery change

Will i be charged twice if i do this? 

This message was authored by: caesarome

Re: Delivery change

Posted by a Superuser, not a Sky employee. Find out more

If you cancel the first order as you will need to do then no you should not be charged unless you have already paid any upfront costs and if you have tehse should be refunded within a few weeks.

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This message was authored by: NiamhDorgan

Re: Delivery change

I don't have the funds to pay again can there be anything else done here the order has only just been placed 

This message was authored by: caesarome

Re: Delivery change

Posted by a Superuser, not a Sky employee. Find out more

@NiamhDorgan 

If you want the address changed this is the only way to do it I'm afraid.

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