Discussion topic: Delayed orders
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Message posted on 07 Oct 2026 09:55 AM
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Delayed orders
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Message posted on 07 Oct 2026 10:01 AM
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Re: Delayed orders
Hi @Joannanye the latest on your order would be here. No one here can give you any more information.
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
Message posted on 07 Oct 2026 10:04 AM
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Re: Delayed orders
Did you order an iPhone 18 ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 07 Oct 2026 10:06 AM
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Re: Delayed orders
@Joannanye
As customers we have no insight into delivery timescales or stock levels.
After credit checks have been completed the most up to date information on your order should become available at:
https://www.sky.com/help/articles/track-sky-order
When your order is ready you should get an email from Sky, and then another from the courier (usually DPD if you’re in the UK) which should have details of your 1 hour delivery time slot.
[For anyone ordering an iPhone 18 model the delays will likely be longer, as similar to previous years Apple struggle to meet demand after they launch a new product].
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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