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Discussion topic: Data

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This message was authored by: CarmenR1

Message posted on ‎25 Jul 2025 05:02 PM

Data

Hi I have changed my phone to the iPhone 13 and upgraded to limited data but it's not working it says I have ran out of data. I have just transferred data from my piggy bank (unsure what that is but it let me) but why isn't my data unlimited? 

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This message was authored by: caesarome

Message posted on ‎25 Jul 2025 05:13 PM

Re: Data

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@CarmenR1 wrote:

Hi I have changed my phone to the iPhone 13 and upgraded to limited data

Was the unlimited data plan applied to your current sim so replaces the plan on that or do yiou have a new sim with a new number that this plan is on ?

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This message was authored by: CarmenR1

Message posted on ‎25 Jul 2025 05:47 PM

Re: Data

I have kept the same number it was added to my new plan. I've activated it and on my data plan it says unlimited but I have 0 data

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This message was authored by: caesarome

Message posted on ‎25 Jul 2025 07:27 PM

Re: Data

Posted by a Superuser, not a Sky employee. Find out more

When is your billing date, so the day your data resets each month ?

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