Discussion topic: Data

This message was authored by: Unknown658 · ‎16 Oct 2024

Hi I have been using my saved data when running low and I am being charged for it can anyone tell me why this might be

tia

This message was authored by: SKY1992bf · ‎16 Oct 2024

@Unknown658 Are you transferring the data from the piggy bank before using it?

if you don't you will use normal data and be charged for it

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This message was authored by: 63johnw · ‎16 Oct 2024

Hi @Unknown658 how much are you being charged ? Are you sure you aren't adding the 1Gig at £6 rather than using your piggybank ?

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This message was authored by: Unknown658 · ‎16 Oct 2024

Hello my bill is £105 and it's gone to £107 then £108 and no I'm using my data from my piggy bank as I have loads spare this had also happened to my brother his has gone to £50 to £95 then £140

This message was authored by: 63johnw · ‎16 Oct 2024

Have you had discounts ending @Unknown658 ? When you compare bills what does it show the increases are for ?

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here

This message was authored by: PandJ2020 · ‎16 Oct 2024

That increase is unusual. As above, what do your bills show?

You aren't roaming by any chance? (As piggybank data may not be used for certain locations)

I am just another Sky customer and my views are my own

Discussion topic: Data

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