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Discussion topic: Data usage

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Avatar for Nicola165
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This message was authored by: Nicola165

Message posted on ‎29 May 2025 03:24 PM

Data usage

I've got 25gb plan with 5 gb upgrade but sky won't let me use more than 21gb. Can you explain,

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎29 May 2025 04:03 PM

Re: Data usage

Posted by a Superuser, not a Sky employee. Find out more
@Nicola165 wrote:

but sky won't let me use more than 21gb. 

What do you mean by this, what is happening ?

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Avatar for PandJ2020
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This message was authored by: PandJ2020

Message posted on ‎29 May 2025 04:12 PM

Re: Data usage

Posted by a Superuser, not a Sky employee. Find out more

If it's the first onto then it's prorata to next billing where you get the full amount.

I am just another Sky customer and my views are my own even if you don't like the answers
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