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This discussion topic has been answered Discussion topic: Data roaming charges in Spain

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This message was authored by: Jenspi

Data roaming charges in Spain

My stepson is going to Spain for a week will we be charged for data roaming? He has a standard UK Sky sim Many thanks!

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This message was authored by: Daniel0210 Answer

Re: Data roaming charges in Spain

Posted by a Superuser, not a Sky employee. Find out more

@Jenspi 

For that destination it should cost £2 for each 24 hours use of your home allowance ~ but if you are a Diamond VIP member the daily roaming is free in Roaming Passport Plus destinations.

 

You need to ensure roaming and mobile data are turned on in your phone settings and it will kick in when you send a text, make a call or use a small amount of data. Set any spend cap to cover the total number of days you are there. Remember that calls to local numbers are charged extra at international rates and there is now a limit on data use of 25GB per billing period, after which Sky can charge you an extra £2.50 per GB or even suspend your useage due to overuse.

 

https://www.sky.com/help/articles/sky-mobile-roaming-destinations-and-charges 

 

https://www.sky.com/help/articles/sky-moblle-tair-usage-policy. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)

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This message was authored by: Daniel0210 Answer

Re: Data roaming charges in Spain

Posted by a Superuser, not a Sky employee. Find out more

@Jenspi 

For that destination it should cost £2 for each 24 hours use of your home allowance ~ but if you are a Diamond VIP member the daily roaming is free in Roaming Passport Plus destinations.

 

You need to ensure roaming and mobile data are turned on in your phone settings and it will kick in when you send a text, make a call or use a small amount of data. Set any spend cap to cover the total number of days you are there. Remember that calls to local numbers are charged extra at international rates and there is now a limit on data use of 25GB per billing period, after which Sky can charge you an extra £2.50 per GB or even suspend your useage due to overuse.

 

https://www.sky.com/help/articles/sky-mobile-roaming-destinations-and-charges 

 

https://www.sky.com/help/articles/sky-moblle-tair-usage-policy. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)

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