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Discussion topic: Data not working

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This message was authored by: Abdul123

Data not working

When I switch on mobile data, my phone says no service- I've tried removing and reinserting the SIM twice, switching on airplane mode and restarting my phone and still my data isn't working.

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This message was authored by: caesarome

Re: Data not working

Posted by a Superuser, not a Sky employee. Find out more

@Abdul123 

Do any mast issues show here for you:


https://www.sky.com/help/servicestatus/mobile

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This message was authored by: Abdul123

Re: Data not working

Yeah looks like a nearby mast isn't working

This message was authored by: Daniel0210

Re: Data not working

Posted by a Superuser, not a Sky employee. Find out more

@Abdul123 wrote:

Yeah looks like a nearby mast isn't working


@Abdul123 

Bear in mind Sky don't own or maintain any mobile masts so if there is a local mast issue you and others in the area will be relying on a third party fix.


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