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Discussion topic: Data missing
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This message was authored by: Jessplove
Message posted on 11 May 2025 10:53 PM
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Data missing
I got a message saying I was low on data so I rolled an additional 1GB from the piggy bank, it showed up on my account but then seconds later I received a second text saying I was out of data for the month. When I logged into my Sky mobile account I saw the level go from 1.75 GB to 0GB. I can't understand it. Has this happened to anyone else?
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 12 May 2025 05:34 AM
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Re: Data missing
How long have you been a Sky Mobile customer ?
What date does your data reset on each month ?
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