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Discussion topic: Data draining

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Avatar for Paintjar
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This message was authored by: Paintjar

Message posted on ‎28 Aug 2026 06:53 PM

Data draining

I get 12gb of data a month. I transfer more over and it still drains. 
I've checked the settings and usage and nothing is obvious as to what uses all that data. 
Is there an error or bug that can cause this. And how do I fix it ? 

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎28 Aug 2026 07:16 PM

Re: Data draining

Posted by a Superuser, not a Sky employee. Find out more

@Paintjar 

There must be something using the data on your mobile, have you tried disabling any that you do not use and if connected to a wifi network at home, tried turning mobile data off ?

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