0

Discussion topic: Data didn’t work while abroad

Reply
Avatar for Jack+Ruby
Level 1 icon
What's this?
This message was authored by: Jack+Ruby

Message posted on ‎25 Jun 2025 09:59 PM

Data didn’t work while abroad

Hi my data did not work while abroad but I have still been charged. I am going away again soon and I will need this data to work. Please can I ask why 

Report post
Post 1 of 3
167 Views
0 Likes
Reply
Reply

All Replies

Confetti Ring
Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎25 Jun 2025 10:08 PM

Re: Data didn’t work while abroad

Posted by a Superuser, not a Sky employee. Find out more

As customers here @Jack+Ruby we would have no idea why your data didn't work and can't say for sure that it will work when you go away next. I'm sure plenty do go abroad and have no issues but there will always be some people that for whatever reason do have issues,

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 2 of 3
157 Views
0 Likes
Reply
Confetti Ring
Avatar for TimmyBGood
Level 16 icon
What's this?
Superuser
This message was authored by: TimmyBGood

Message posted on ‎25 Jun 2025 10:34 PM - last edited: ‎25 Jun 2025 10:36 PM

Re: Data didn’t work while abroad

Posted by a Superuser, not a Sky employee. Find out more

@Jack+Ruby 

 

At the very least it might help to indicate which 'abroad' you went to....

 

There's recently been a specific issue with Sky Mobile users in Canada, and various Spanish islands off the coast of Africa are frequently mentioned in this forum.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Report post
Post 3 of 3
150 Views
0 Likes
Reply
Reply