Data always low

[Jess140]

Hey, 

I've noticed over the last 4/5 months that my data is always low. For example, it's always on 3G and hardly ever on 4G and I've never seen 5G be used. However, when I purchased my plan, Sky said I would be able to use 5G. 
I've ran a county test (I think it's called) to see what the connection is like in the area and I have very strong connection, however, I'm always on 3G. 
If someone could provide me with any advice on this, it would be much appreciated. 

[Daniel0210]

@Jess140 

Have you registered for 5G (providing your device is compatible)? 
https://www.sky.com/help/articles/sky-mobile-5g

[Jess140]

Ahhh no I didn't know this was a thing! Thank you I'll try it 

[Jess140]

I've just checked. I already have it included in my plan