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Discussion topic: Data allowance

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Avatar for Jasper1971_
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This message was authored by: Jasper1971_

Message posted on ‎14 Apr 2025 01:05 PM

Data allowance

I'm supposed to get 100 GB of data but receiving nothing The app says I've used it all but I've never had any
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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎14 Apr 2025 01:07 PM

Re: Data allowance

Posted by a Superuser, not a Sky employee. Find out more

@Jasper1971_ 

What date did you activate your Sky sim on and what date each month is your billing date ?

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Avatar for 63johnw
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This message was authored by: 63johnw

Message posted on ‎14 Apr 2025 01:36 PM

Re: Data allowance

Posted by a Superuser, not a Sky employee. Find out more

Hi @Jasper1971_  are you sure you signed up for the 100 Gig and not the 100 meg sim ? 

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Avatar for PandJ2020
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This message was authored by: PandJ2020

Message posted on ‎14 Apr 2025 01:40 PM

Re: Data allowance

Posted by a Superuser, not a Sky employee. Find out more

I suspect it's the 100MB option rather than 100GB...  (100MB will be used within minutes)

I am just another Sky customer and my views are my own even if you don't like the answers
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