Discussion topic: Data Roaming Charges

This message was authored by: Lynn+Emery · ‎14 Sep 2026

I keep getting messages to say this is active and will be charged at £2 for 24 hours. I am at my daughter's house using her WiFi with data roaming switched off on my phone. I was sitting there this morning messaging someone on her WiFi as I thought and the message came up again.What am I supposed to do to stop these charges?

This message was authored by: Daniel0210 · ‎14 Sep 2026

@Lynn+Emery

The first question has to be ~ where are you?

▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)

This message was authored by: Lynn+Emery · ‎14 Sep 2026

Danial in Greece

This message was authored by: PandJ2020 · ‎14 Sep 2026

Turning off data roaming isn't enough as you are still connecting to cellular services (SMS/Voice).

Use flight mode.

I am just another Sky customer and my views are my own even if you don't like the answers

This message was authored by: 63johnw · ‎14 Sep 2026

Put your phone in flight mode and then turn WiFi on and that should just allow WiFi useage and not mobile data @Lynn+Emery. Looks like your messages are not being sent on WiFi but by messaging or mobile data.

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here

This message was authored by: Lynn+Emery · ‎14 Sep 2026

Thank you all 👍

Discussion topic: Data Roaming Charges

Data Roaming Charges

All Replies

Re: Data Roaming Charges

Re: Data Roaming Charges

Re: Data Roaming Charges

Re: Data Roaming Charges

Re: Data Roaming Charges

Was this discussion not helpful?

Search Sky Community

Start a new discussion