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Discussion topic: Damned Esim !!!

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This message was authored by: Deano1403

Damned Esim !!!

Ok , heres the problem , I purchased a great used Iphone 14 pro , from a geood friend of ours , and went to set it up , I popped the phone next to my old iphone 11 , then let it do its thing , I was then promted to swap my phone number from the Iphone 11 , to my new Iphone 14 pro.

So pressing all the box's I said yes , hen it proted me to add e'sim ,which being in a bit of a hurry to get my nice shiney new phone up and running , did so , as unbeknown to me , had not a clue what an E,sim was , I just thought it what my sim card was called? any way plodding on , did everything the new phone asked me to do , and waited till it updated ect , then was told No sim installed ?? , went into settings , looked the network , there was two available , business and primary , so deleted them both as I just wanted my normal sim card .

Well now I have nothing , can only connect to wifi , and thats about it , can't ring out , no one can contact me , no messages , nothing .... why do the companies make things damn complicated for us older generation? 

Does anyone have any ideas on what to do to sort this out , I have tried re-seeting the phone 3 times  , so fed up now , just wish I had stuck with my old phone.

This 14 is going in the bin . 

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This message was authored by: caesarome

Re: Damned Esim !!!

Posted by a Superuser, not a Sky employee. Find out more

@Deano1403 

All you should need to do is to move your physical sim from your iphone 11 to your iphone 14 and if the 14 is an unlocked one it should hopefully download the settings and start working for you.

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This message was authored by: Deano1403

Re: Damned Esim !!!

I have done that , b ut my iphone 14 says its now an esim , and wont work , Apparently I may have to order a new physical sim card , what a caryy on this is.

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