Discussion topic: Customer service complaint
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Message posted on 23 Sep 2024 03:02 PM
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Customer service complaint
I have been unable to get any resolution calling Sky, after a 1.5 hour phone call last week, I still have the same problem of paying for a contract and not having the device!
I was told twice that a investigaton would happen and be resolved in 72 hours and this has not happened with any communication. Please could anyone let me know how I can complain and through email as telephone system is very triggering with being passed around to multiple call handlers as a way to avoid resolution.
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Message posted on 23 Sep 2024 03:08 PM
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Re: Customer service complaint
Hi @NA10 look here.
https://www.sky.com/help/articles/how-to-make-a-complaint
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
Message posted on 23 Sep 2024 03:09 PM
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Re: Customer service complaint
Here:
https://www.sky.com/help/articles/how-to-make-a-complaint
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