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Discussion topic: Creighton

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Avatar for BeccaC43
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This message was authored by: BeccaC43

Message posted on ‎20 Aug 2024 08:02 AM

Creighton

I upgraded two of my phones last year. But for some reason the old phones are still showing on my account. How can I remove them from my account?

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Avatar for 63johnw
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This message was authored by: 63johnw

Message posted on ‎20 Aug 2024 08:14 AM

Re: Creighton

Posted by a Superuser, not a Sky employee. Find out more

Hi @BeccaC43  if you returned the phones to sky as part of a swap they normally disappear after 150 days, if they weren't returned to sky then they can't be removed. 

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