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Discussion topic: Credit
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This message was authored by: Lcoley
Message posted on 17 Sep 2026 09:44 PM
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Credit
I'm aware I have an Iva but I have always been able to get my mobile contract with yourselves and upgrade every 2 years whilst in my Iva. I have just tried to upgrade and it was declined. I have sky glass, broadband, 2 mobile contracts, 2 iPads and an I watch I spend a lot each month with sky so why can't I get an upgrade on my phone?
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 17 Sep 2026 09:53 PM
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Re: Credit
You are not talking to Sky here and even if you were as they are not allowed to view your financial records they could no say why you are failing the credit checks.
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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