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Discussion topic: Credit towards bills

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This message was authored by: Faith28

Credit towards bills

Hi,

 

I received £250 credit from Sky for a swap. I have used £112 of that on my previous bill so should have around £137 left as it states on my previous bill. However, this months bill is saying I need to pay from direct debit? Why is that please?

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This message was authored by: caesarome

Re: Credit towards bills

Posted by a Superuser, not a Sky employee. Find out more

@Faith28 

Is your bill less than £137 ?

 

Does your future bills show that the credit will be used ?

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