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Discussion topic: Couldn’t activate mobile data

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This message was authored by: Adam04455

Couldn’t activate mobile data

I recently got a new phone and ever since my data hasn't been working, either 4g or 5g keeps popping up and going again or it's there but I can't actually access internet or anything through mobile data 

 

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This message was authored by: porz

Re: Couldn’t activate mobile data

I have same issue. Tried everything and anything, from Resetting Network Settings, removing, reinstalling and ordering replacement eSIM. Still same issue as yours. 

This message was authored by: porz

Re: Couldn’t activate mobile data

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This message was authored by: Adam04455

Re: Couldn’t activate mobile data

Yes that's it

This message was authored by: porz

Re: Couldn’t activate mobile data

Not sure what happened but I put on airplane mode for about 30s and now 5G shows as normal and works pretty well. 
here are my steps:

1. Get setup as normal 

2. if you see still that 4G and 5G are "bouncing" then put phone in airplane mode and turn off airplane mode

 

i have no clue why this worked but it did in my case maybe it will work for you

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