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This discussion topic has been answered Discussion topic: Convert eSIM back to a sim card

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This message was authored by: DexterFan

Message posted on ‎12 Sep 2024 01:30 PM

Convert eSIM back to a sim card

How do you convert your eSIM back to a SIM card?

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Avatar for 63johnw
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This message was authored by: 63johnw Answer

Message posted on ‎14 Sep 2024 08:12 AM

Re: Convert eSIM back to a sim card

Posted by a Superuser, not a Sky employee. Find out more

Hi @DexterFan  even if you tap on the "order a replacement SIM card" link ? I tapped on that and it took me to my account with a link to order a replacement. If it's not working for you then call sky on 150 for help. 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎12 Sep 2024 01:36 PM

Re: Convert eSIM back to a sim card

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@DexterFan 

As per this (new device not capable with esim) you would need to order a replacement sim:

 

https://www.sky.com/help/articles/esim-sky-mobile-transfer-sim

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This message was authored by: DexterFan

Message posted on ‎14 Sep 2024 07:58 AM

Re: Convert eSIM back to a sim card

Hi

I followed the link. It doesn't actually give you an option for replacing it. It just goes to troubleshooting. 

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This message was authored by: 63johnw Answer

Message posted on ‎14 Sep 2024 08:12 AM

Re: Convert eSIM back to a sim card

Posted by a Superuser, not a Sky employee. Find out more

Hi @DexterFan  even if you tap on the "order a replacement SIM card" link ? I tapped on that and it took me to my account with a link to order a replacement. If it's not working for you then call sky on 150 for help. 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
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