0

Discussion topic: Contract

Reply
This message was authored by: Char63

Contract

Hi. Does anyone know how I find out if I've been accepted for a mobile contract. 

Reply

All Replies

This message was authored by: 63johnw

Re: Contract

Posted by a Superuser, not a Sky employee. Find out more

Hi @Char63  does anything show in your orders in your account ?

 

https://www.sky.com/myorders

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
Avatar for Char63
Level 0 icon
Topic Author
This message was authored by: Char63

Re: Contract

Hi. Yes it does. It shows the mobile device and eSIM. It's saying expected delivery date " coming soon". Just unsure if this means I've been accepted or not. 

Avatar for Char63
Level 0 icon
Topic Author
This message was authored by: Char63

Re: Contract

IMG_0678.png

This message was authored by: 63johnw

Re: Contract

Posted by a Superuser, not a Sky employee. Find out more

That looks like you have @Char63  but until you have it in your hand then things can sometimes change. It's looking ok, sky are waiting for stock of your phone. 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
Avatar for Char63
Level 0 icon
Topic Author
This message was authored by: Char63

Re: Contract

Thank you. Do you know if and how I can find out how long it'll take for it to be in stock? Annoying as it said it wasn't out of stock online. 

This message was authored by: Daniel0210

Re: Contract

Posted by a Superuser, not a Sky employee. Find out more

@Char63 
As we’re customers we have no insight into current stock levels or any delivery timescales. The most up to date information (after credit checks are complete) on your particular order should become available at:
https://www.sky.com/help/articles/track-sky-order

When your order is ready you should get an email from Sky, and then another from the courier (in the UK that’s usually DPD) which should have details of your 1 hour delivery time slot.

Any orders for iPhone 17 devices are likely to be delayed further as this happens every year when a new iPhone is launched.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Reply