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Discussion topic: Contact upgrade

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This message was authored by: Imran28

Contact upgrade

Why my contact 24 month
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This message was authored by: caesarome

Re: Contact upgrade

Posted by a Superuser, not a Sky employee. Find out more

@Imran28 

You will have to explain a bit more by what you mean ?

 

Swap24 is a 36 month contract if this is what you are asking.

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This message was authored by: Imran28

Re: Contact upgrade

Like upgrade my contract it says 24 month not 12 month

This message was authored by: caesarome

Re: Contact upgrade

Posted by a Superuser, not a Sky employee. Find out more

@Imran28 

Swap12 is a 24 month contract, what the swap bit means is after 12 months you can swap your device for another one.

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This message was authored by: Imran28

Re: Contact upgrade

I didn't upgrade to phone just sim only 

This message was authored by: PandJ2020

Re: Contact upgrade

Posted by a Superuser, not a Sky employee. Find out more

@Imran28 wrote:

I didn't upgrade to phone just sim only 


Data plans are usually 12 month minimum term.

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: Imran28

Re: Contact upgrade

How i check if it 12 month or 24 month

This message was authored by: 63johnw

Re: Contact upgrade

Posted by a Superuser, not a Sky employee. Find out more

The new sky mobile sim contracts are 24 months now @Imran28  this is a very recent change, they used to be 12 month minimum term. 

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This message was authored by: Imran28

Re: Contact upgrade

When called the adviser said to me it 12 month she canceled as it was 24 month how i find out

This message was authored by: caesarome

Re: Contact upgrade

Posted by a Superuser, not a Sky employee. Find out more

@Imran28 

Sim contracts are now 24 months as you can see here:

 

https://www.sky.com/shop/mobile/plans/

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