This discussion topic has been answered Discussion topic: Complaint
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Message posted on 08 Oct 2025 06:46 AM
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Message posted on 08 Oct 2025 06:53 AM
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Hi @Riri80 if you are within the 31 day cooling off period then call sky on 150 to arrange the return. Outside of that and you can't return it as you are within the contract period.
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
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Message posted on 08 Oct 2025 06:53 AM
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Hi @Riri80 if you are within the 31 day cooling off period then call sky on 150 to arrange the return. Outside of that and you can't return it as you are within the contract period.
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
Message posted on 08 Oct 2025 06:55 AM
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Re: Complaint
Hi @63johnw
- I am within the cooling off period so thanks for your your reply happy hump day 🌞
Message posted on 08 Oct 2025 09:37 AM
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Re: Complaint
@Riri80 wrote:
Im disappointed as a loyal diamond customer this is unacceptable.
These promotions are not Sky's - they are Samsung's so any VIP status isn't relevant. There is a limited time to claim these offers direct from Samsung.
Message posted on 08 Oct 2025 10:09 AM
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Re: Complaint
The offer with the Chromebook finished on the 2nd October although usually you can still put in a claim beyond that date so perhaps there is no more stock availble for this promotion hence is now being closed.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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