1

This discussion topic has been answered Discussion topic: Charging port

Reply
This message was authored by: Debz8

Charging port

I have a message saying there is moisture or a foreign body in my charging port which is not allowing me to charge my mobile, any clues ?

Best Answers
This message was authored by: daveNOS Answer

Re: Charging port

Posted by a Superuser, not a Sky employee. Find out more

@Debz8 wrote:
I have a message saying there is moisture or a foreign body in my charging port which is not allowing me to charge my mobile, any clues ?

@Debz8 Is that message showing up when you try to charge? If so it may be worth trying a different cable to see if that makes any difference, if it doesn't then you will have to get the device looked at by either calling Sky to start the repair process or at a local mobile phone repair shop(this option may void any warranty if your phone/device is less than 12 months old).

View this Answer within the discussion

Did this answer not help you?

Reply

All Replies

This message was authored by: daveNOS Answer

Re: Charging port

Posted by a Superuser, not a Sky employee. Find out more

@Debz8 wrote:
I have a message saying there is moisture or a foreign body in my charging port which is not allowing me to charge my mobile, any clues ?

@Debz8 Is that message showing up when you try to charge? If so it may be worth trying a different cable to see if that makes any difference, if it doesn't then you will have to get the device looked at by either calling Sky to start the repair process or at a local mobile phone repair shop(this option may void any warranty if your phone/device is less than 12 months old).

Did this answer not help you?

Reply
Answered - Go to Answer