This discussion topic has been answered Discussion topic: Charging port
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 31 Jul 2026 11:25 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Best Answers
Message posted on 31 Jul 2026 12:13 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
@Debz8 wrote:
I have a message saying there is moisture or a foreign body in my charging port which is not allowing me to charge my mobile, any clues ?
@Debz8 Is that message showing up when you try to charge? If so it may be worth trying a different cable to see if that makes any difference, if it doesn't then you will have to get the device looked at by either calling Sky to start the repair process or at a local mobile phone repair shop(this option may void any warranty if your phone/device is less than 12 months old).
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 31 Jul 2026 12:13 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
@Debz8 wrote:
I have a message saying there is moisture or a foreign body in my charging port which is not allowing me to charge my mobile, any clues ?
@Debz8 Is that message showing up when you try to charge? If so it may be worth trying a different cable to see if that makes any difference, if it doesn't then you will have to get the device looked at by either calling Sky to start the repair process or at a local mobile phone repair shop(this option may void any warranty if your phone/device is less than 12 months old).
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page