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Discussion topic: Charged wrongly

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This message was authored by ZoeG84 This message was authored by: ZoeG84

Charged wrongly

I have been charged for another phone even though it was cancelled. 
I would like someone to look into this and a refund please. I have the new data plan, and series 9 watch and my I phone 14 plus. 
I have no extra phone but have been charged. 
thanks

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Charged wrongly

Posted by a Superuser, not a Sky employee. Find out more

@ZoeG84 
In case you aren’t aware we are mainly fellow customers on here trying to help other customers and you’re not contacting Sky Customer Services by posting on the forum.

 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by caesarome This message was authored by: caesarome

Re: Charged wrongly

Posted by a Superuser, not a Sky employee. Find out more

@ZoeG84 

So did you originally place the order then change your mind and if so was the phone dispatched to you so that you had to return it ?

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