Discussion topic: Charged wrongly

This message was authored by: ZoeG84 · ‎02 Oct 2024

I have been charged for another phone even though it was cancelled.
I would like someone to look into this and a refund please. I have the new data plan, and series 9 watch and my I phone 14 plus.
I have no extra phone but have been charged.
thanks

This message was authored by: Daniel0210 · ‎02 Oct 2024

@ZoeG84
In case you aren’t aware we are mainly fellow customers on here trying to help other customers and you’re not contacting Sky Customer Services by posting on the forum.

▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: caesarome · ‎02 Oct 2024

@ZoeG84

So did you originally place the order then change your mind and if so was the phone dispatched to you so that you had to return it ?

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Discussion topic: Charged wrongly

Charged wrongly

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