0

Discussion topic: Charged wrongly

Reply
Avatar for ZoeG84
Level 0 icon
What's this?
This message was authored by: ZoeG84

Message posted on ‎02 Oct 2024 12:35 PM

Charged wrongly

I have been charged for another phone even though it was cancelled. 
I would like someone to look into this and a refund please. I have the new data plan, and series 9 watch and my I phone 14 plus. 
I have no extra phone but have been charged. 
thanks

Report post
Post 1 of 3
318 Views
0 Likes
Reply
Reply

All Replies

Avatar for Daniel0210
Level 16 icon
What's this?
Superuser
This message was authored by: Daniel0210

Message posted on ‎02 Oct 2024 12:40 PM

Re: Charged wrongly

Posted by a Superuser, not a Sky employee. Find out more

@ZoeG84 
In case you aren’t aware we are mainly fellow customers on here trying to help other customers and you’re not contacting Sky Customer Services by posting on the forum.

 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Report post
Post 2 of 3
313 Views
Reply
Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎02 Oct 2024 01:02 PM

Re: Charged wrongly

Posted by a Superuser, not a Sky employee. Find out more

@ZoeG84 

So did you originally place the order then change your mind and if so was the phone dispatched to you so that you had to return it ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 3 of 3
305 Views
0 Likes
Reply
Reply