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Discussion topic: Charged wrongly

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Avatar for ZoeG84
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This message was authored by: ZoeG84

Message posted on ‎02 Oct 2024 12:35 PM

Charged wrongly

I have been charged for another phone even though it was cancelled. 
I would like someone to look into this and a refund please. I have the new data plan, and series 9 watch and my I phone 14 plus. 
I have no extra phone but have been charged. 
thanks

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎02 Oct 2024 12:40 PM

Re: Charged wrongly

Posted by a Superuser, not a Sky employee. Find out more

@ZoeG84 
In case you aren’t aware we are mainly fellow customers on here trying to help other customers and you’re not contacting Sky Customer Services by posting on the forum.

 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎02 Oct 2024 01:02 PM

Re: Charged wrongly

Posted by a Superuser, not a Sky employee. Find out more

@ZoeG84 

So did you originally place the order then change your mind and if so was the phone dispatched to you so that you had to return it ?

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