Charged twice for my device on my phone bill

[lol1996]

I was checking my next phone bill and it had charged me twice for my IPhone 12 Pro Max for one month, all future bills have the single charges on it. I don't understand why I would be paying £78 rather than the £39 it usually is. Any info on this would be great 

[caesarome]

Have you made a manual payment when Sky has also taken the money via a direct debit ?

[lol1996]

No I haven't. I'm unsure why they have taken the payment twice.

[caesarome]

Can you post a screenshot of this bill but blank out your name if it is there and your account number.

[lol1996]

 

[caesarome]

Are you a new customer to Sky Mobile as those charges are for the 1st February and the 1st Match so they are against different dates.

The image can't be shown as your credit agreement number hasn't been blanked out.

[lol1996]

No sorry I'm not new to sky, I've been with them for over 3 years and the phone in question is a year old.

[caesarome]

My point above still stands @lol1996 , those charges are for different dates, 1 February and the 1st March.

[lol1996]

Yes but they are coming out on the same bill? I don't understand what you are trying to get at