Charged for phone calls while away abroad that I never even answered

[Cloyston59]

I was away in Jamaica and people tried to ring me, I never answered these phone calls but have been charged for them. This is unacceptable as the reason I did not answer them was the fact I did not want to pay for them

[GD1]

@Cloyston59  You will need to call Sky to discuss as we are customers on the forum.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

[Corinna1]

I was also charged for calls that I didn't answer.  I assume these went straight to voicemail as they are not even listed in my missed calls.  But I have allso been charged £50.40 for a 27 minute incoming call that never happened!  I did not answer any phone calls whilst in Barbados and there isn't even a 27 minute voicemail from this person.  I have even spoken to them and asked them if they called me at 22.26 on a Wednesday night and they said no as they knew I was in Barnados and are usually in bed by then anyway!  How can I prove that this call never happened?

I am waiting for a call back from ne of the calll centre managers to disput this.  I am fuming!