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Discussion topic: Charged for 2 devices on latest bill

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This message was authored by adaaamh This message was authored by: adaaamh

Charged for 2 devices on latest bill

I've just upgraded to the iPhone 14 and sent my old device back, but I've just been charged for both devices on my latest bill even though there was nothing to pay for my old device? Will this be reimbursed?

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This message was authored by caesarome This message was authored by: caesarome

Re: Charged for 2 devices on latest bill

Posted by a Superuser, not a Sky employee. Find out more

@adaaamh wrote:

Will this be reimbursed?


You should see it credit back to you on a future bill once the company that handles the returns has booked the device in so have a look to see if anything is showing on them.

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