Discussion topic: Changing paternal controls
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Message posted on 08 Nov 2025 03:49 AM
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Changing paternal controls
I've signed into sky and it doesn't have a record of me having a mobile number with them. I wish to change the parental controls but I can't find them on the site.
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Message posted on 08 Nov 2025 05:33 AM - last edited: 08 Nov 2025 05:33 AM
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Re: Changing paternal controls
Are you signed in with the correct login details ?
You will need a credit card to do this as per this:
https://www.sky.com/help/articles/parental-controls-sky-mobile
So you can either use one from a family member or friend or if you have a phone contract with Sky then you can call them and they will do this for you as only someone aged 18 or over can sign a credit agreement so they will already know that you are older than 18 for the adult settings to be changed. 150 is the free number to use to call Sky on
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Message posted on 08 Nov 2025 12:58 PM
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Re: Changing paternal controls
Many thanks. That is most helpful. Troy P
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