Hi I'm currently a sky diamond customer and I have decided to change my current sim plan. The new sim arrived today so I rang customer help line to ask if my current mobile number would change and he said yes...? I would like to keep my existing number but switch to the new plan I'm so confused now.
If you activate the new sim then you will now be paying for two of them. The only way to get your current number moved to this new sim is to move it to a PAYG network then back again to the new Sky sim.
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