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Discussion topic: Changing mobile provider, will sky inform old provider

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This message was authored by: Digkit

Changing mobile provider, will sky inform old provider

Will sky inform my old provider I have left them

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This message was authored by: caesarome

Re: Changing mobile provider, will sky inform old provider

Posted by a Superuser, not a Sky employee. Find out more

@Digkit 

If you use a pac code then your mobile number can be transfered from your other network to Sky, it is then up to you to make sure your account with them is closed and that either you don't owe them any money or if they owe you a refund.

 

https://www.sky.com/help/articles/switching-to-sky-mobile-keep-your-number

 

Buy the Sky sim

Activate it when it arrives but do not put it in your phone.

Get pac code from your current supplier

Give Pac code to Sky

When your current sim stops working insert your Sky sim in the phone.

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This message was authored by: PandJ2020

Re: Changing mobile provider, will sky inform old provider

Posted by a Superuser, not a Sky employee. Find out more

@Digkit wrote:

Will sky inform my old provider I have left them


No.

 

Unless you take positive action then your old provider will continue charging you.  (That can either be by using a PAC code or by giving them notice to cancel)

I am just another Sky customer and my views are my own even if you don't like the answers
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