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Discussion topic: Changing from Vodafone

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This message was authored by: Robert248

Changing from Vodafone

My number had not come across and now I've phone coverage 

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This message was authored by: caesarome

Re: Changing from Vodafone

Posted by a Superuser, not a Sky employee. Find out more

@Robert248 

When did you give Sky the pac code from Vodafone ?

Your Vodafone sim should still work until the number moves to your Sky one.

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This message was authored by: Robert248

Re: Changing from Vodafone

24th June

This message was authored by: caesarome

Re: Changing from Vodafone

Posted by a Superuser, not a Sky employee. Find out more

@Robert248 

Have Sky told you that the number has transferred over to their sim ?

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This message was authored by: Robert248

Re: Changing from Vodafone

Yeah I got a text from Sky

This message was authored by: caesarome

Re: Changing from Vodafone

Posted by a Superuser, not a Sky employee. Find out more

Do you have an iphone and do you have your Sky sim in it ?

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This message was authored by: Robert248

Re: Changing from Vodafone

Yes Sky sent me a new Sim

 

This message was authored by: caesarome

Re: Changing from Vodafone

Posted by a Superuser, not a Sky employee. Find out more

@Robert248 

If this is an iphone refresh the network settings so go Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings. Then go to Settings - Phone - My Number and change it if it is wrong, then reboot the phone. You will need to set up your Wifi connection again.

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