Changing from Virgin

[KateBush1]

Can you change your virgin mobile number to sky?

[f1x777]

@KateBush1 Yes, you'll need to get a PAC code from Virgin. You can get this by texting the word PAC to 65075.  You should then receive a reply with your PAC code which you'll need to provide to Sky to enable them to transfer your number across.  For full information have a look at the following on Sky's help pages Bring your number to Sky 

[KateBush1]

That does not work it comes back not delivered

[f1x777]

In which case you'll need to ring Virgin customer services on 789 instead of texting for the code, and they should provide one that way instead.

[KateBush1 · Accepted solution]

It's 1908 thx and PAC just means personal account number I did not know this 

[KateBush1]

When u change over you need to have the old SIM card inserted on phone to change the number. A helpful customer service person eventually told me after a number of failed attempts still ongoing btw