2

Discussion topic: No sky network for my new iPhone

Reply
This message was authored by AileenSav This message was authored by: AileenSav

No sky network for my new iPhone

I have transferred my data from

my old iPhone to my new iPhone . 
but my old number is not recognised and I don't have sky network. I don't have my old phone as sent back to sky as a swap . What have I done wrong .Moved the old sim over to new phone and din all the clean sim swith of on etc but to no avail . Help


Best Answers
This message was authored by caesarome This message was authored by: caesarome Answer

Re: No sky network for my new iPhone

Posted by a Superuser, not a Sky employee. Find out more

@AileenSav 

Try this to see if it helps:

 

Go to Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings. If you're using iOS or iPadOS 14 or earlier, tap Settings > General > Reset > Reset Network Settings. Then go to Settings - Phone - My Number and change it if it is wrong, then reboot the phone. You will need to set up your Wifi connection again.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

View this Answer within the discussion

Reply

All Replies

This message was authored by caesarome This message was authored by: caesarome Answer

Re: No sky network for my new iPhone

Posted by a Superuser, not a Sky employee. Find out more

@AileenSav 

Try this to see if it helps:

 

Go to Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings. If you're using iOS or iPadOS 14 or earlier, tap Settings > General > Reset > Reset Network Settings. Then go to Settings - Phone - My Number and change it if it is wrong, then reboot the phone. You will need to set up your Wifi connection again.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
AileenSav
Topic Author
This message was authored by AileenSav This message was authored by: AileenSav

Re: No sky network for my new iPhone

Thank you so much 

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion