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This message was authored by: Jacko_WXM

Changing Data question

Hi I wanted to know If I change my plan will I retain all data in my piggy bank? Like if I were to downgrade to fewer data each month. Would I be able to keep the piggy bank left over data ?

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This message was authored by: caesarome Answer

Re: Changing Data question

Posted by a Superuser, not a Sky employee. Find out more

@Jacko_WXM wrote:
Would I be able to keep the piggy bank left over data ?

The only reason you would lose all your piggybank data is if you were to cancel Sky Mobile so had no active sims on the account, otherwise increasing or reducing your monthly package has no affect on it.

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This message was authored by: Daniel0210

Re: Changing Data question

Posted by a Superuser, not a Sky employee. Find out more

@Jacko_WXM 

Yes is the short answer. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by: caesarome Answer

Re: Changing Data question

Posted by a Superuser, not a Sky employee. Find out more

@Jacko_WXM wrote:
Would I be able to keep the piggy bank left over data ?

The only reason you would lose all your piggybank data is if you were to cancel Sky Mobile so had no active sims on the account, otherwise increasing or reducing your monthly package has no affect on it.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

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