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Discussion topic: Change number

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This message was authored by: rebekka_96

Change number

Looking to see if a can change my phone number on one of my products due to being harassed by someone calling with no caller id 

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This message was authored by: 63johnw

Re: Change number

Posted by a Superuser, not a Sky employee. Find out more

Hi @rebekka_96  if you have had it more then 12 months just order a new sim at Sky.com, that will come with a new number, then when that's activated call sky to cancel the old one. Less than 12 months and there would be early termination charges unless there is police involvement. 

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This message was authored by: Daniel0210

Re: Change number

Posted by a Superuser, not a Sky employee. Find out more

@rebekka_96 

If you have had your current number for more than 12 months just call Sky on the 150 number, request a new sim (which will come with a new but almost certainly recycled number) and get them to cancel your current sim.

 

Otherwise Sky are unlikely to change it unless you're receiving threats etc which have been reported to the police and you have a police reference number.


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